Laurel Associates builds and strengthens integrated programs from discrete service lines and autonomous clinical departments. We have crafted an array of multidisciplinary, specialty programs including:
Urgent Care
ED Fast Tracks
Ambulatory Surgery
Behavioral Health
Occupational Health
Cancer Care
Cardiac Services
Orthopedics and Rheumatology
Gastroenterology
Women's Health
Alternative and Complementary Medicine
Laurel Associates understands the interrelated imperatives of successful specialty programs including:
Building (or re-building) a solid and expanding referral base
Solidifying specialist physician relationships
Differentiation from the competition
Optimization of revenues including ancillaries
Development and implementation of disease management initiatives
and outcome measures
Operational and management effectiveness
Laurel Associates has assisted clients in addressing the following program issues:
"We have some of the basic components of a specialty program and want to develop a comprehensive program to take to the market. What are the hallmarks of a state-of-the-art program that we can achieve in our organization?"
"We have a specialty program but have lost volume over time. We want to assess the program and correct any deficiencies, including access issues."
"We have a mix of employed and independent physicians in our program and want to develop the most appropriate medical model."
"We want to know how well our program is doing in terms of community needs, patient care outcomes, competitive advantage, and benchmarks."
Successful ambulatory care programs often require a dedicated management approach to provide the focus on daily operations necessary to ensure patient and physician satisfaction as well as optimal financial performance. Laurel Associates provides:
Assessment of organizational structure and core competencies
Organization and governance structures
Reorganization initiatives
Ambulatory Care University and other staff training programs
Policies, procedures, and position descriptions
Point-of-service staffing including mix, levels, and size
Management team development, coaching, and improvement initiatives
Physician group development and leadership training
Compensation and incentive plans
Contact Us
Laurel Associates,LLC
1324 West Thorndale Avenue
Chicago, IL 60660