" Laurel Associates are our go-to consultants for practical advice on a wide variety of issues. Their judgment is always sound, and their recommendations are incisive and go to the heart of the matter. They are simply the best!" William Brownlow, CFO, Silver Cross Hospital, Joliet, Illinois
"One of the reasons that we have repeatedly used Laurel to advise us is their very practical knowledge and approach. I like working with people who really know their business - not just from a theoretical approach, but at a practical level period. Laurel brings that to the table." Tim Rice, CEO, Moses Cone Health System, Greensboro, North Carolina
"Laurel Associates combines real-world experience with a strong capacity for insight. When mixed with our direct experience, their insight enhances the identification of solutions for an organization. The product is practical and a true fit with the unique elements any organization is bound to have, which supports successful implementation." Joan L. Ormsby, COO, West Suburban Medical Center, Resurrection Health System, Oak Park, Illinois
"Laurel Associates are a joy to work with. They're visionary, practical, realistic, but most importantly, they make sure we make sure we accomplish our strategic objectives. I would highly recommend Laurel Associates." Paul Pawlak, CEO, Silver Cross Hospital, Joliet, Illinois
"We have found Laurel Associates to take a particular approach to solving a variety of operational and strategic problems. Their approach is flexible and based on the client's unique needs. Laurel possesses in-depth background and real-life experience in ambulatory care, including practice management, urgent care, and patient flow. They focus on the patient at every point in the process; I have no hesitation in recommending Laurel Associates." Sue Wozniak, COO, OSF Saint Francis Medical Center, Peoria, Illinois
"Laurel Associates provided our organization with the assessment and plan to assist in re-designing our outpatient intake process. Prior to their interventions, we had an inconsistent, cumbersome process. Through their leadership and direction we were able to achieve increased patient, staff, and physician satisfaction. Not to mention significant improvements to our bottom line! Laurel associates supplied us with the tools and direction that we needed. We could not have achieved the success that we have without them." Karin Podolski, Director, Delnor-Community Hospital, Geneva, Illinois
"I have found the experience of working with Laurel Associates to include personable, professional interactions, frank discussion, recommendations based on both experience and evidence, clear and concise presentations, and helpful follow-up." Don Baker, MD, Director, OSF Medical Group, Peoria, Illinois
"At every step during the engagement, Laurel Associates continued to validate the need for the external facilitation process by finding ways to make immediate improvements to our operation." Cory Elliott, Vice President, DePaul Health Center, Bridgeton, Missouri
"Laurel's work has been timely, responsive and accurate in producing the required results. Their reports include tactical plans as well as expert advice in resolving issues." William Seliga, Director, Loyola University Health System, Maywood, Illinois
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